Machine down?
Call us first.
When production stops, every hour costs money. We prioritize emergency sourcing with same-day delivery in Greater Montreal and rush shipping across Canada.
Downtime is expensive
A broken insert holder at 8 AM. A safety inspection that requires specific PPE by end of day. A customer deadline that just got moved up and you're short on material. Your regular distributor says "2-3 weeks lead time."
You don't have 2-3 weeks. You need it now.
Fast answers, faster delivery
Our emergency process is built for speed. When you call with an urgent need, here's what happens:
- Immediate response - your call gets priority. No hold queues, no ticket systems, direct to a sourcing specialist
- Parallel sourcing - we contact multiple suppliers simultaneously to find the fastest available stock
- Same-day delivery - for Greater Montreal, we can often get parts to your dock within hours
- Rush shipping nationwide - next-day and express options across Canada
- Alternate identification - if the exact part isn't immediately available, we identify proven substitutes on the spot
Call now. We'll start sourcing immediately.
For emergencies, the phone is fastest - lines are staffed Monday to Friday, 7 AM to 5 PM. After hours, email us with URGENT in the subject and it gets first attention the next morning. For rush orders that aren't same-day, use our quote form and mark it as urgent.